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Old 2013-03-18, 11:02 AM   #1
Bata
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难过 CO e-mails is blocked and cant recvice any

Dear sir/Madam,
long time i cant receive any e-mails from your side, even the linking/confirmation e-mails,i tried to verify my e-mail to receive blessing but i didn't receive anything, i called my ISP to check if the e-mail dropped as spam or soothing, they said they need the ip address of the sender to check if it's blocked or no, i said the sender address should be"co@netdragon.com", they said they cant check with name and they need the ip address or the sender server!!, is this valid?, or even send me a test message at my registered e-mail to be sure that i can receive e-mails from your side!
since i'm facing such problems with my ISP i'm thinking move to Gmail or outlook.com account, but first i must receive e-mails to verify owing this accounts.
Thanks and best regards.
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Old 2013-03-20, 02:16 AM   #2
Mephisto
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Quote:
Originally Posted by Bata View Post
Dear sir/Madam,
long time i cant receive any e-mails from your side, even the linking/confirmation e-mails,i tried to verify my e-mail to receive blessing but i didn't receive anything, i called my ISP to check if the e-mail dropped as spam or soothing, they said they need the ip address of the sender to check if it's blocked or no, i said the sender address should be"co@netdragon.com", they said they cant check with name and they need the ip address or the sender server!!, is this valid?, or even send me a test message at my registered e-mail to be sure that i can receive e-mails from your side!
since i'm facing such problems with my ISP i'm thinking move to Gmail or outlook.com account, but first i must receive e-mails to verify owing this accounts.
Thanks and best regards.
Dear Bata,

I'm sorry that the e-mail might be an issue to you here, and could you tell me your e-mail address so I can ask the staffer in charge to send a notice to your mailbox, to confirm if the message could be delivered.

Thank you.

P.S. If you're worried that others will be privy to your e-mail account, send me a PM with the information I asked. Thank you.
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Old 2013-04-01, 10:31 AM   #3
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Dear : Mephisto
i didnt recive any test e-mail till now, should i contact CS team to change my registered e-mail?
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