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Old 2011-10-27, 01:40 AM   #1
Vanish
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Default 24/7 Help desk.

Just a suggestion, i thought seeing as TQ is virtually present in every country in the wrold, i thought they should probably have a 24/7 help desk.

Just finished my rebirth path the other night to find that, serenity hadn't been retained when i Reincarnated to fire, so like you do, you try to contact help desk. oh they arent available atm, okay send a bug report in. Get a reply a day later.

"Dear Customer,

We've received your report. We will forward your problem to our technicians and they will add the Serenity skill to your account as soon as possible. Thanks for your patience in advance."

Question how long is this going to take? 2-3 business days? a week? next year?




If your curious, i went monk-war-fire, So i should have serenity i did have it when i was a warrior, and it wasn't listed as a skill i was going to lose.


Monk/Saint > Warrior > Fire Taoist = Serenity, Shield, Roar, Reflect

http://co.91.com/guide/quests/2rebornskill1.shtml


End rant,

But yeah, main point is, we should have a 24/7 customer service help desk.
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tro-tro-tro-arch-tro-nin-nin-nin-monk-war-fire
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Currently ranked 5th on the top KO board for my server.
http://co.rank.91.com/enzf/ko.aspx

I deliberately spell words wrong. Call me out on it.

Last edited by sin411; 2011-10-27 at 01:42 AM..
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Old 2011-10-27, 07:50 AM   #2
~Matt~
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Quote:
Originally Posted by Vanish View Post
Just a suggestion, i thought seeing as TQ is virtually present in every country in the wrold, i thought they should probably have a 24/7 help desk.

Just finished my rebirth path the other night to find that, serenity hadn't been retained when i Reincarnated to fire, so like you do, you try to contact help desk. oh they arent available atm, okay send a bug report in. Get a reply a day later.

"Dear Customer,

We've received your report. We will forward your problem to our technicians and they will add the Serenity skill to your account as soon as possible. Thanks for your patience in advance."

Question how long is this going to take? 2-3 business days? a week? next year?




If your curious, i went monk-war-fire, So i should have serenity i did have it when i was a warrior, and it wasn't listed as a skill i was going to lose.


Monk/Saint > Warrior > Fire Taoist = Serenity, Shield, Roar, Reflect

http://co.91.com/guide/quests/2rebornskill1.shtml


End rant,

But yeah, main point is, we should have a 24/7 customer service help desk.
Should happen this way, but sadly, it wont.
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Name: ~Ma††~ Class: Wat – War – Tro Level: 130-130-140 |||||
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How to change your nickname

My Suggestions:
Conquer 3.0
No switching teams in Team PK
Guild Honorary Positions Tweak
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Old 2011-10-27, 07:53 AM   #3
Vanish
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im actually trying to get ahold of help desk atm, i literally cant move ingame without lagging out, but as usual they cant answer my call
__________________
Knowledge is often mistaken for intelligence. This is like mistaking a cup of milk for a cow.



Eternity
Sin_Bunny
tro-tro-tro-arch-tro-nin-nin-nin-monk-war-fire
130-132-134

Currently ranked 5th on the top KO board for my server.
http://co.rank.91.com/enzf/ko.aspx

I deliberately spell words wrong. Call me out on it.
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